Privacy Policy

1. Identity of the Data Controller

The website zilvanto.com ("Zilvanto", "we", "us") is operated from Berazategui, Province of Buenos Aires, Argentina (postal address: C. 148 945, B1880DRS, Berazategui, Buenos Aires). You can contact us at info@zilvanto.com or by phone at +54 11 4472-9145.

Zilvanto is a free informational resource providing downloadable administrative document templates for micro-entrepreneurs in Argentina. We are not a law firm, accounting office, or financial services provider.

2. Legal Framework

This Privacy Policy is governed by Argentine Law No. 25,326 on Personal Data Protection (Ley de Protección de Datos Personales) and its implementing regulations, including Decree 1558/2001 and the guidelines issued by the Agencia de Acceso a la Información Pública (AAIP), the Argentine data protection authority.

3. Personal Data We Collect

We collect personal data only when you voluntarily provide it through our website. This includes:

• Name: provided optionally when subscribing or contacting us.
• Email address: provided when subscribing to the template library newsletter or submitting a contact or story form.
• Phone number: provided optionally through the contact form.
• Message content: the text of messages or stories submitted through our forms.
• Business type: provided optionally to help us understand who uses the library.
• Technical data: IP address, browser type, pages visited, and session duration, collected automatically through cookies and server logs for site operation and analytics purposes.

We do not collect sensitive personal data as defined under Argentine law (such as health information, political opinions, religious beliefs, or biometric data).

4. Purposes and Legal Basis for Processing

We process your personal data for the following purposes:

• Library access and newsletter delivery: to send you the link to the free template library and notify you of updates. Legal basis: your explicit consent given at the time of subscription.
• Responding to inquiries: to reply to messages sent through our contact form. Legal basis: your consent and our legitimate interest in responding to communications directed to us.
• Improving the library: to understand what documents users need and how the library is used, in order to improve existing templates and add new ones. Legal basis: our legitimate interest and, where applicable, your consent.
• Site operation and security: to maintain the technical functioning of the website and prevent misuse. Legal basis: legitimate interest.
• Legal compliance: to comply with applicable Argentine legal obligations.

5. Data Retention

We retain personal data only for as long as necessary for the purpose for which it was collected:

• Newsletter subscriber data is retained until you unsubscribe or request deletion.
• Contact form data is retained for up to two years from the date of submission, unless an ongoing relationship requires longer retention.
• Technical/log data is retained for up to 12 months.

6. Data Sharing and Transfers

We do not sell, rent, or trade your personal data to third parties. We may share data with service providers who assist us in operating the website (such as email delivery services and hosting providers), under contractual obligations of confidentiality. These providers process data only on our instructions and in accordance with applicable law.

If data is transferred outside Argentina, we take steps to ensure an adequate level of protection consistent with Argentine Law 25,326.

7. Your Rights

Under Argentine Law 25,326, you have the right to:

• Access: request information about what personal data we hold about you.
• Rectification: request correction of inaccurate or incomplete data.
• Deletion (derecho al olvido): request deletion of your personal data, subject to legal retention obligations.
• Confidentiality: request that your data not be disclosed to third parties.
• Withdraw consent: withdraw consent for processing at any time, without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, contact us at info@zilvanto.com. We will respond within the timeframe required by Argentine law. You also have the right to lodge a complaint with the AAIP (Agencia de Acceso a la Información Pública) at www.argentina.gob.ar/aaip.

8. Cookies

We use cookies to operate the website and, with your consent, to analyze how visitors use the site. For full details, please see our Cookie Policy.

9. Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure. However, no transmission over the internet can be guaranteed to be completely secure.

10. Children's Privacy

Zilvanto is not directed at persons under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when it was last revised. Continued use of the website after any update constitutes acceptance of the revised policy.

12. Contact

For any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal data, please contact us:

• Email: info@zilvanto.com
• Phone: +54 11 4472-9145
• Address: C. 148 945, B1880DRS, Berazategui, Buenos Aires, Argentina